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RESI Contact Center Analytics

THE STRATEGIC ROLE OF CONTACT CENTER ANALYTICS

As digitalization and omnichannel phenomena evolve, the convergence of contact center and big data analytics provides a significant competitive advantage to all organizations.

RESI 5G STANDALONE

UNLOCK 5G STANDALONE POTENTIAL WITH END-TO-END VISIBILITY

What would be the best approach to evolve the 5G Standalone network and improve its performance?   The roll out of 5G networks introduces new use cases as well as new challenges.

CSPs AND EMERGING TRENDS FOR 2022 | RESI Informatica

CSPs AND EMERGING TRENDS FOR 2022

Despite the global crisis of the last couple of years, Communication Service Providers have experienced substantial growth in areas such as mobile connectivity, advanced digital service deployment and enterprise digital transformation, a growth whose peak has not yet been reached and which may be accelerated by national recovery plans.

CLAUDIO ROMANI AWARDED AMONG THE 20 TOP MANAGERS OF THE CEO ITALIAN AWARDS 2021 | RESI Informatica

CLAUDIO ROMANI AWARDED AMONG THE 20 TOP MANAGERS OF THE CEO ITALIAN AWARDS 2021

Claudio Romani, CEO of RESI, has been awarded in the seventh edition of the CEO Italian Awards 2021 for the "young" category.

RESI Contact-Center-as-a-Service

CONTACT-CENTER-AS-A-SERVICE

The future growth of a company is directly proportional to customer satisfaction, the more satisfied the customer is with the service provided, the more positive Word Of Mouth (WOM) will be generated from the latter.

RESI AT IT'S ALL BANKING & INSURANCE

RESI AT IT'S ALL BANKING & INSURANCE

RESI will participate to the event IT'S ALL BANKING & INSURANCE that will be held on November 16th at the NH Milano Congress Centre.

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