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• CONTACT CENTER ANALYTICS: DI COSA SI TRATTA E PERCHÉ È STRATEGICO

• L'IMPORTANZA DELLA VOICE OF THE CUSTOMER

• RESI AT IT'S ALL BANKING & INSURANCE

• RESI PARTECIPA ALL’EVENTO IT’S ALL BANKING AND INSURANCE

• THE IMPORTANCE OF CAPTURING THE VOICE OF THE CUSTOMER

• THE STRATEGIC ROLE OF CONTACT CENTER ANALYTICS