Claudio Romani, CEO of RESI, has been awarded in the seventh edition of the CEO Italian Awards 2021 for the "young" category.

The future growth of a company is directly proportional to customer satisfaction, the more satisfied the customer is with the service provided, the more positive Word Of Mouth (WOM) will be generated from the latter.

RESI will participate to the event IT'S ALL BANKING & INSURANCE that will be held on November 16th at the NH Milano Congress Centre.

After being selected by Forbes as the most interesting Italian company in the Network Performance Monitoring area, RESI will attend the second edition of the Forbes Digital Revolution.

RESI will attend the event IT'S ALL ENERGY & UTILITY that will be held on October 12 at the NH Congress Centre in Milan. The event, entirely in presence, is an opportunity for Utilities to meet, confront, update and discuss current opportunities, challenges and constraints of the industry.

The IVR (Interactive Voice Response) is the enabling technology for callers to browse a phone system before talking to a customer service agent. The purpose of this system is to route customers to the proper service department in the call center.